Plumbing Failure — Apartment Building Water Damage
Industry: Real Estate / Apartments
A 22-unit apartment building in Sacramento suffered a major water loss when a second-floor supply line failed during the night. Water flowed for approximately 6 hours, affecting 12 units on floors 1 and 2. Eight units were uninhabitable during the 10-week repair period.
Claim amount: $285,000
Outcome: Commercial property policy covered: $195,000 in building structural damage (drywall, flooring, cabinetry, painting); $42,000 in tenant personal property (covered under the landlord policy for tenant belongings without separate renter's insurance); $48,000 in loss of rental income for 8 units × 10 weeks. Property management faced a few temporary housing complaints but no liability claims. Insurance handled the full restoration.
Lesson: Water damage is the most frequent and costly claim type for apartment buildings. Proactive plumbing maintenance (monitoring systems, supply line replacement on aging buildings), tenant-required renter's insurance, and water leak detection sensors are all effective risk management measures.